TY  - BOOK
AU  - Oatey, Helen Spencer
AU  - Franklin, Peter
TI  - Intercultural Interaction : : A multidisplinary approach to imtercultucal communication 
SN  - 978-1-4039-8631-3
AV  - 302.2 Sp32i 
PY  - 2009///
CY  - New York
PB  - Palgrave Macmillan
N1  - Includes references and index; Unpacking culture -- Intercultural interaction competence (ICIC) -- Achieving understanding in intercultural interaction -- Promoting rapport in intercultural interaction -- Confronting disadvantage and domination in intercultural interaction -- Adapting to unfamiliar cultures -- Assessing competence in intercultural interaction -- Developing competence in intercultural interaction -- Research topics in intercultural interaction -- Culture and the research process -- Resources
N2  - "Part 1 explores conceptual issues: the nature of culture and intercultural interaction competence; the impact of language and culture on understanding, rapport and impression management; cultural and adaptation processes. Part 2 deals with practical applications: how competence in intercultural interaction can be assessed and developed. Part 3 focuses on research: topic areas that can be investigated and methods and approaches for doing so. Part 4 provides a rich list of resources for further study."--Publisher
ER  -