TY  - BOOK
AU  - Pearson, Bob
TI  - Pre- Commerce : : How Companies and Customers Are Transforming Business together 
SN  - 978-0-470-92844-8
AV  - 658.812 P31p 
PY  - 2011///
CY  - San Francisco, CA
PB  - John Wiley & Sons
KW  - Consumer behavior
KW  - Social media
KW  - Economic aspects
KW  - Customer relations
KW  - Technological innovations
KW  - Internet marketing
N1  - Includes bibliographic references and index
ER  -