TY - BOOK AU - Woodburn, Diana AU - McDonald, Malcolm TI - Key account management : : the definitive guide SN - 9780470974155 AV - 658.804 W85k PY - 2011/// CY - London PB - John Wiley & Sons Publishers KW - Selling KW - Key accounts KW - Marketing N1 - Includes bibliographic references and index ER -