TY  - BOOK
AU  - Mauch, Peter D.
TI  - Quality management : : theory and application 
SN  - 978-1-4398-1380-5
AV  - 658.4013 M44 c2010 
PY  - 2010///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Total quality management
KW  - Quality control
N1  - Includes bibliographic references and index
ER  -