TY - BOOK AU - Block, Peter AU - Illus. by Janis Nowlan TI - Flawless consulting : : a guide to getting your expertise used SN - 978-0-470-62074-8 AV - 001 B62f c2011 PY - 2011/// CY - San Francisco, CA PB - Pfeiffer KW - Business consultants N1 - Includes index; "For Fifteen Years, internal and external consultants have relied on Peter Block`s landmark bestseller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author - one of the most important in his field - offers you his legendary warmth and insight. This much-awaited edition is for you ... even if you don`t think of yourself as a "consultant." "Peter Block founded two well-known training firms, Designed Learning and Block Petrella Weisbord." ER -