00685nam a2200217Ia 450000500170000000800410001724501270005810000240018526000490020930000160025830000110027450000480028502000220033365000230035565000260037805000160040454600120042033600090043233700150044133800110045620260803094102.0251212s2010    xx            000 0 und d1 aListening to the voice of the market : bhow to increase market share and satisfy current customers /cEric R. Reidenbach.  aReidenbach, Eric R.  aNew York :bTaylor and Francis Group,c2010.  axi, 193 p.:  c25 cm.  aIncludes bibliographic references and index  a978-1-4200-9330-8  aMarketing research  aConsumer satisfaction  a658.83 R27l  aEnglish  aText  aUnmediated  aVolume