TY - BOOK AU - Rasmus, Daniel W. AU - Salkowitz, Rob TI - Listening to the future : : why it's everybody's business SN - 978-0-470-41344-9 AV - 658.4012 R18l PY - 2009/// CY - New Jersey PB - John Wiley and Sons KW - Strategic planning KW - Uncertainty KW - Organizational change N1 - Includes index ER -