TY  - BOOK
AU  - Rizvi, M Ashraf
AU  - Kapoor, Ramneek
TI  - Communication for retail professionals
SN  - 978-0-07-014683-9
AV  - 658.45  R52c 
PY  - 2010///
CY  - New Delhi
PB  - Tata McGraw-Hill
N1  - Includes index
ER  -