02277nam a2200265Ia 450000500170000000800410001724500650005810000180012370000590014126000460020030000300024630000100027650000190028602000220030565000230032765000260035065000260037605000150040254600120041750512100042952003370163933600090197633700150198533800110200020260803094103.0251212s2011    xx            000 0 und d1 aManaging operations across the supply chain /cMorgan Swink.  aSwink, Morgan  aMelnyk, Steven A.; Cooper, M. Bixby; Hartley, Janet L.  aNew York :bMcGraw-Hill Companies,c2011.  axxxi, 575 p., coll. ill.:  c27 cm  aIncludes index  a978-0-07-122119-1  aBusiness logistics  aProduction management  aIndustrial management  a658.5 M31s  aEnglish  aManaging Operations Across the Supply Chain, 1st Edition, Swink/Melnyk/Cooper/Hartley Section I Supply Chain: A Perspective for Operations Management 1. Introduction to Managing Operations Across the Supply Chain 2. Operations and Supply Chain Strategy Section II Foundations of Operations Management 3. Managing Processes and Capabilities Supplement: Process Mapping and Analysis 4. Product/Process Innovation 5. Manufacturing and Service Process Structures 6. Managing Quality Supplement: Quality Improvement Tools 7. Understanding Inventory Fundamentals 8. Lean Systems Section III Integrating Relationships Across the Supply Chain 9. Customer Management 10. Supply Management 11. Logistics Management Section IV Planning for Integrated Operations Across the Supply Chain 12. Demand Planning: Forecasting and Demand Management Supplement: Advanced Forecasting and Tracking Models 13. Sales and Operations Planning 14. Independent Demand Inventory Management 15. Materials and Resource Requirements Planning Section V Managing Change in Supply Chain Operations 16. Project Management Supplement: Advanced Methods for Project Scheduling 17. Evolving Business Models and Change Drivers in the Supply Chain  aOffers a global, supply chain perspective of operations management. This title reflects three key shifts in operations management: from a focus on the internal system to a focus on the supply chain; from a local focus to a global focus; and, from an emphasis on tools and techniques to an emphasis on systems, people, and processes.  aText  aUnmediated  aVolume