TY - BOOK AU - Buchbinder, Sharon B.; Shanks, Nancy H. TI - Introduction to health care management SN - 978-0-7637-3473-2 AV - 362.1068 In88 PY - 2007/// CY - Massachusetts PB - Jones and Bartlett Pub KW - Health services administration N1 - Includes index; Leadership / Louis Rubino -- Management and motivation / Nancy H. Shanks -- Organizational behavior and management thinking / Sheila K. McGinnis -- Strategic planning / Susan Judd Casciani -- Performance improvement in healthcare: the quest to achieve quality / Grant T. Savage, Eric S. Williams -- Information technology / Carla Wiggins -- Financing healthcare and health insurance / Nancy H. Shanks, Suzanne Discenza, Ralph Charlip -- Managing costs and revenues / Suzanne Discenza -- Managing healthcare professionals / Sharon B. Buchbinder, Dale Buchbinder -- Strategic management of human resources / Jon M. Thompson -- Teamwork / Sharon B. Buchbinder, Jon M. Thompson -- Cultural competency and diversity / Joanna Basuray -- Ethics and law / Patrcia M. Alt -- Fraud and abuse / Maron J. Boohaker -- Healthcare management guidelines and case studies / Sharon B. Buchbinder, Donna M. Cox -- Case studies ER -