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  <titleInfo>
    <title>Communication matters</title>
  </titleInfo>
  <name type="personal">
    <namePart>Floyd, Kory</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xx</placeTerm>
    </place>
    <place>
      <placeTerm type="text">New York</placeTerm>
    </place>
    <publisher>McGraw-Hill Company</publisher>
    <dateIssued>2011</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">und</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xvi, 450 p.:  col. ill</extent>
    <extent>27 cm.</extent>
  </physicalDescription>
  <abstract>By helping students take personal responsibility for their communication behaviors, by encouraging critical reflection, and by actively applying the key concepts to diverse contemporary challenges, this title fosters an understanding of the many important ways communication matters in daily life.</abstract>
  <tableOfContents>Communication : a first look -- Communication and culture -- Perceiving the self and others -- How we can use language -- Communicating nonverbally -- Listening effectively -- Communicating in social and professional relationships -- Communicating in intimate relationships -- Communicating in small groups -- Decision making and leadership in groups -- Choosing, developing, and researching a topic -- Organizing and finding support for your speech -- Presenting a speech confidently and competently -- Speaking informatively -- Speaking persuasively -- Appendix: Workplace communication and interviewing -- Glossary.</tableOfContents>
  <note type="statement of responsibility">Kory Floyd.</note>
  <note>Includes index</note>
  <note>English</note>
  <subject>
    <topic>Communication</topic>
  </subject>
  <subject>
    <topic>Interpersonal communication</topic>
  </subject>
  <classification authority="lcc">302.2 F66c</classification>
  <identifier type="isbn">978-0-07-122149-8</identifier>
  <recordInfo>
    <recordCreationDate encoding="marc">251212</recordCreationDate>
    <recordChangeDate encoding="iso8601">20260803094012.0</recordChangeDate>
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