TY  - BOOK
AU  - Floyd, Kory
TI  - Communication matters
SN  - 978-0-07-122149-8
AV  - 302.2 F66c 
PY  - 2011///
CY  - New York
PB  - McGraw-Hill Company
KW  - Communication
KW  - Interpersonal communication
N1  - Includes index; Communication : a first look -- Communication and culture -- Perceiving the self and others -- How we can use language -- Communicating nonverbally -- Listening effectively -- Communicating in social and professional relationships -- Communicating in intimate relationships -- Communicating in small groups -- Decision making and leadership in groups -- Choosing, developing, and researching a topic -- Organizing and finding support for your speech -- Presenting a speech confidently and competently -- Speaking informatively -- Speaking persuasively -- Appendix: Workplace communication and interviewing -- Glossary
N2  - By helping students take personal responsibility for their communication behaviors, by encouraging critical reflection, and by actively applying the key concepts to diverse contemporary challenges, this title fosters an understanding of the many important ways communication matters in daily life
ER  -