TY  - BOOK
AU  - Seidel, Paul; Baricevic, Thomas; Sykes, Amanda; Garner, Simon
TI  - Upselling product and service in tourism and hospitality
SN  - DVD
AV  - 380.14591 Up7 c2008 
PY  - 2010///
CY  - Bendigo, Vic.
PB  - Video Education Australasia
KW  - Tourism
KW  - Marketing
KW  - Hospitality industry
KW  - Personnel management
ER  -