01295nam a2200313Ia 4500 20260803094140.0 251212s2010 xx 000 0 und d Operations management : a case study of a hotel. Pearce, Mark; Lundmark, Jane; Dent, Louisa; Burns, Pru; McNaughton, Debra Bendigo, Vic. : Video Education Australasia, 2010. : 1 videodisc (DVD) (27 min.) : sd., col. ; 4 3/4 in. DVD Mercure Hotel (Hobart, Tas.) Management Operations management Hotel management Case studies Marketing Management Service industries Marketing Management DVD 647.94068 Op25 c2009 0 1 1 2 0 0 1 1 1 2 2 0 SP0051; SP0826 English BEDLib; HEDLib 1. Introduction 2. The basics of operations management 3. Introducing four strategies: facilities, material, quality and technology 4. Applying the four strategies 5. Applying the four strategies (part two) 6. Evaluating operations management 7. Conclusion 0 lcc av rizal 2015-04-07 23:22:44 rizal 2015-04-07 23:22:44 7619 7596 7596 0 0 0 0 BED BED 2026-01-18 DVD 647.94068 Op25 c2009 SP0826 2026-01-18 17:34:36 2026-01-18 VM 0 0 0 0 BED BED 2026-01-18 DVD 647.94068 Op25 c2009 SP0051 2026-01-18 17:34:36 2026-01-18 VM