Operations management
a case study of a hotel
Pearce, Mark; Lundmark, Jane; Dent, Louisa; Burns, Pru; McNaughton, Debra
text
xx
Bendigo, Vic
Video Education Australasia
2010
monographic
und
: 1 videodisc (DVD) (27 min.) : sd., col. ; 4 3/4 in.
1. Introduction 2. The basics of operations management 3. Introducing four strategies: facilities, material, quality and technology 4. Applying the four strategies 5. Applying the four strategies (part two) 6. Evaluating operations management 7. Conclusion
English
Mercure Hotel (Hobart, Tas.)
Management
Operations management
Hotel management
Case studies
Marketing
Management
Service industries
Marketing
Management
647.94068 Op25 c2009
DVD
251212
20260803094140.0