TY - BOOK AU - Serrano, Angelita C. TI - Productivity and quality management SN - 978-971-9654-21-6 AV - 658.562 Se68p 2016 PY - 2016/// CY - Intramuros, Manila PB - Unlimited Books Library Services & Pub. KW - Quality control KW - Production standards N1 - Includes bibliography ER -