@book{9339,
	author = {Robinson, Dana Gaines and Robinson, James; Phillips, Jack J.; Phillips, Patricia Pulliam; Handshaw, Dick},
	title = {Performance consulting : },
	publisher = {Berrett-Koehler Publishers, Inc., a BK Business book,,},
	year = {2015.},
	address = {Oakland, CA :},
	edition = {Third edition, completely revised and updated.},
	note = {Includes bibliographic references and index}
}