TY  - BOOK
AU  - Futrell, Charles
TI  - ABC's of relationship selling through service
SN  - 978-007-126350-4
AV  - 658.85 F98a 
PY  - 2009///
CY  - Boston Burr Ridge
PB  - McGraw-Hill
KW  - Selling
N1  - Includes index
ER  -