The big book of people skills games / Edward E. Scannell.

By: Contributor(s): Material type: TextTextPublication details: U.S.A : McGraw-Hill Company, 2010.Description: x, 260 p; 24 cmContent type:
  • Text
Media type:
  • Unmediated
Carrier type:
  • Volume
ISBN:
  • 978-01-07-174509-3
Subject(s): LOC classification:
  • 658.4 Sca61b
Contents:
Acknowledgments; Chapter 1. Using Games and Activities in Your Meetings; Chapter 2. We`re in the People Business!!; Chapter 3. Interpersonal Tool Kit; Chapter 4. Communication Skills; Chapter 5. Motivating Others; Chapter 6. Changing Generations; Chapter 7."Customer" Service; Chapter 8. Business Etiquette; Chapter 9. Public Etiquette: Boats, Planes and Automobiles; Chapter 10. Leadership Skills; Chapter 11. Managing Change; Chapter 12. Presentation Skills; Chapter 13. Teambuilding; Chapter 14. Creative Problem SolvingChapter 15. Emotional Intelligence; Chapter 16. It`s About Time!!Chapter 17. We`ve Got to Stop Meeting Like This!; Chapter 18. Working With Difficult People; Chapter 19. International Faux Pas; About the Authors
Summary: Part of the bestselling "Big Books" series, group-based activities to make teaching vital on-the-job people skills easy and enjoyable.
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Item type Current library Call number Status Barcode
Books Books FEU - Cavite Higher Education HED Library 658.4 Sca61b (Browse shelf(Opens below)) Available HED4223

English

Acknowledgments; Chapter 1. Using Games and Activities in Your Meetings; Chapter 2. We`re in the People Business!!; Chapter 3. Interpersonal Tool Kit; Chapter 4. Communication Skills; Chapter 5. Motivating Others; Chapter 6. Changing Generations; Chapter 7."Customer" Service; Chapter 8. Business Etiquette; Chapter 9. Public Etiquette: Boats, Planes and Automobiles; Chapter 10. Leadership Skills; Chapter 11. Managing Change; Chapter 12. Presentation Skills; Chapter 13. Teambuilding; Chapter 14. Creative Problem SolvingChapter 15. Emotional Intelligence; Chapter 16. It`s About Time!!Chapter 17. We`ve Got to Stop Meeting Like This!; Chapter 18. Working With Difficult People; Chapter 19. International Faux Pas; About the Authors

Part of the bestselling "Big Books" series, group-based activities to make teaching vital on-the-job people skills easy and enjoyable.

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