| 000 | 01201nam a2200313Ia 4500 | ||
|---|---|---|---|
| 005 | 20260803094248.0 | ||
| 008 | 251212s2022 xx 000 0 und d | ||
| 245 | 1 |
_aQuality service management in tourism and hospitality / _cChester Dave G. Arenas. |
|
| 100 | _aArenas, Chester Dave G. | ||
| 260 |
_aSta. Cruz, Manila : _bEdric Publishing House, _c2022. |
||
| 300 | _a91 pages: | ||
| 300 | _c25 cm | ||
| 020 | _a9786218179141 | ||
| 650 |
_aHospitality industry _xManagement |
||
| 650 |
_aTourism _xManagement |
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| 944 | _aFIL | ||
| 050 | _a338.4791 Ar332 2022 | ||
| 943 |
_b0 _c0 _d0 _e1 _f0 _g0 _h0 _i0 _j0 |
||
| 944 |
_b1 _c1 _d0 |
||
| 953 | _pHED6417 | ||
| 546 | _ain English | ||
| 953 | _cCollege Library | ||
| 505 | _aIntroduction to Total Quality Management in Hospitality and Tourism Industry -- Significance of Quality in Hospitality and Tourism Industry -- The Concept of Service Quality -- Customer Service Strategy -- MAnaging Service Staff -- Professional Service Skills -- Understanding Service Applications | ||
| 591 | _a0 | ||
| 336 | _atext | ||
| 337 | _aunmediated | ||
| 942 |
_2lcc _cBK _adsolimen _b2024-11-15 10:24:07 _ddsolimen _e2024-11-15 10:51:08 |
||
| 998 | _a12950 | ||
| 999 |
_c12831 _d12831 |
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