| 000 | 01276nam a2200337Ia 4500 | ||
|---|---|---|---|
| 005 | 20260803094249.0 | ||
| 008 | 251212s2023 xx 000 0 und d | ||
| 245 | 1 |
_aQuality service management in tourism and hospitality / _cJimmy Burgess. |
|
| 100 | _aBurgess, Jimmy | ||
| 260 |
_aNew York, USA : _bAlexis Press, LLC, _c2023. |
||
| 300 |
_avii, 336 pages: _billustrations |
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| 300 | _c26 cm | ||
| 500 | _aIncludes bibliographic references and index | ||
| 020 | _a9781645328278 | ||
| 650 |
_aHotel industry _xManagement |
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| 650 |
_aTourism _xManagement |
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| 944 | _aCIR | ||
| 050 | _a338.4791 B9121 2023 | ||
| 943 |
_b0 _c0 _d0 _e1 _f0 _g0 _h1 _i0 _j0 |
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| 944 |
_b1 _c1 _d0 |
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| 953 | _pHED6716 | ||
| 546 | _ain English | ||
| 953 | _cCollege Library | ||
| 505 | _aIntroduction -- Service Concepts, Culture and Quality in Tourism and Hospitality -- Customer Service Strategy in Tourism and Hospitality -- Managing Service Staff -- Professional Service Skills in Tourism and Hospitality -- Service Quality Concepts and Dimensions Pertinent to Tourism and Hospitality | ||
| 591 | _a0 | ||
| 336 | _atext | ||
| 337 | _aunmediated | ||
| 338 | _avolume | ||
| 942 |
_2lcc _cBK _adsolimen _b2024-11-22 09:07:12 _ddsolimen _e2024-11-22 09:07:12 |
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| 998 | _a13075 | ||
| 999 |
_c12951 _d12951 |
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