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| 005 | 20260803094253.0 | ||
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| 245 | 1 |
_aAssessing the predictive value of service fairness on consumer satisfaction in Philippine mobile banking / _cSofia Isabel C. Apostol, Darlyn Eunice B. Fabrigar, Jonna Belle S. Polanco, Erica Danna J. Ranot. |
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| 240 | 1 | _aFar Eastern University - Cavite | |
| 100 | _aBachelor of Science in Accountancy | ||
| 100 | _d2022 | ||
| 700 | _aI, 40 pages | ||
| 700 | _a28 cm | ||
| 700 | 0 | _aTH 332.10688 Ap46 2022 | |
| 110 | _aTH0063 | ||
| 260 |
_aEnglish : _bCollege Library, |
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| 250 |
_aMobile banking -- Research ; Banks and banking, Mobile _xResearch |
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| 300 |
_aThis study explores the service fairness dimensions and their predictive value on customer satisfaction in Philippine mobile banking. This study also tries to determine which among the service fairness dimensions has the highest predictive value on customer satisfaction. Quatitative approach appliued in this study. Results show that all service fairness dimensions have a positive significant relationship with customer satisfaction. Furthermore, it was revealed that any increase customer satisfaction =, same goes with informal fairness.: _b1 |
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| 300 | _a1 pages | ||
| 300 | _d0 | ||
| 490 | _aThesis | ||
| 500 | _a0 | ||
| 020 | _atext | ||
| 650 | _aUnmediated | ||
| 600 | 4 | _avolume | |
| 942 |
_2lcc _ctd _adsolimen _b2025-03-31 17:48:33 _ddsolimen _e2025-04-02 12:26:19 |
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| 943 |
_b0 _c0 _d0 _e1 _f0 _g0 _h0 _i0 _j0 |
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_c13253 _d13253 |
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