| 000 | 00990nam a2200325Ia 4500 | ||
|---|---|---|---|
| 005 | 20260803094029.0 | ||
| 008 | 251212s2006 xx 000 0 und d | ||
| 245 | 1 |
_aWhat manager say, what employees hear : _bConnecting with your front line (so they'll connect with customers) / _cRegina Fazio Maruca. |
|
| 100 | _aMaruca, Regina Fazio | ||
| 260 |
_aWestport, CT : _bPraeger, _c2006. |
||
| 300 |
_axvi, 175 p. ;: _bill. |
||
| 300 | _c25 cm. | ||
| 500 | _aIncludes bibliographic references and index | ||
| 020 | _a0-275-98703-5 | ||
| 650 | _aIndustrial relations | ||
| 650 | _aBusiness communication | ||
| 650 | _aCustomer relations | ||
| 050 | _a658.45 W55 | ||
| 943 |
_b0 _c0 _d0 _e1 _f0 _g1 _h0 _i0 _j0 |
||
| 944 |
_b1 _c1 _d0 |
||
| 953 | _pHED1171 | ||
| 546 | _aEnglish | ||
| 953 | _cCollLib | ||
| 591 | _a0 | ||
| 336 | _aText | ||
| 337 | _aUnmediated | ||
| 338 | _aVolume | ||
| 942 |
_2lcc _cBK _arizal _b2015-04-07 23:18:13 _drizal _e2015-04-07 23:18:13 |
||
| 998 | _a2066 | ||
| 999 |
_c2054 _d2054 |
||