000			04054nam a2200349Ia 4500
005			20260803094033.0
008			251212s2010 xx 000 0 und d
245	1		_aTalk in action : _binteractions, identities, and institutions / _cJohn Heritage.
100			_aHeritage, John
700			_aClayman, Steven
260			_aChichester, UK : _bWiley-Blackwell, _c2010.
300			_a312 p.:
300			_c26 cm.
500			_aIncludes bibliographic references and index
020			_a978-1-4051-8549-3
650			_aConversation analysis
650			_aDialogue analysis
050			_a302.346 H42t
943			_b0 _c0 _d0 _e1 _f0 _g0 _h0 _i0 _j0
944			_b1 _c1 _d0
953			_pHED1551
546			_aEnglish
953			_cCollLib
505			_aIntroduction -- Part I. Conversation analysis and social institutions: 1. CA: some theoretical background -- 2. Talking institutions into being -- 3. Five dimensions of institutional talk -- Part II. Calls for emergency service: 4. Emergency calls as institutional talk -- 5. Emergency calls: gate-keeping and entitlement to service -- 6. Emergency calls under stress -- Part III. Doctor-patient interaction: 7. Patients` presentations of medical issues: the doctor`s problem -- 8. Patients` presentations of medical issues: the patient`s problem -- 9. History taking in medicine: questions and answers -- 10. Diagnosis and treatment: medical authority and its limits -- Part IV. Trials, juries and dispute resolution -- 11. Trial examinations -- 12. Jury deliberations -- 13. Informal modes of dispute resolution -- Part V. News and political communication: 14. News: turn-taking and its consequences -- 15. News: question design in the news interview and beyond -- 16. News: replies and responses -- 17. Interaction en masse: audiences and speeches -- Conclusion -- Appendix: transcription conventions -- References.
520			_a"There is no doubt that this important and timely book will become the definitive reference on institutional interaction. It is clear, concise and authoritative. I will use it in my teaching." "The study of language and interaction in institutional settings represents something of a rapprochement between core themes in sociology and sociolinguistics, and is one of the most exciting interdisciplinary fields to have emerged recently. Heritage and Clayman provide a comprehensive, authoritative and highly readable account of the field, suitable for both students and researchers." "Like predecessors such as Structures of Social Action and Talk at Work, this book promises to set a milestone in the field of conversation analysis. The fact that the materials have been field tested on undergraduates and graduates for years guarantees success in many kinds of courses related to CA or using CA as part of the syllabus. Its a wonderful and eminently readable achievement."Talk in Action explores the workings of language and interaction in the everyday life of institutions. In doing so, it introduces students to the methodology of Conversation Analysis (CA) and its applications in the real world." "Beginning with a theoretical and methodological overview of the roots of CA, the book explores the intersections between interactional practices, social identities, and institutional tasks. By focusing on four institutional domains emergency telephone calls, doctor-patient interactions, law courts, and mass communication the authors showcase the significance of CA research in areas that have deep impact and significance in our daily lives." "This expanding, dynamic field crosses the boundaries of subjects such as linguistics, sociology, and communication studies. Talk in Action provides a necessarily interdisciplinary overview of Conversation Analysis, using a unique focus on real-world applications to provide an engaging and accessible introduction."--BOOK JACKET
591			_a0
336			_aText
337			_aUnmediated
338			_aVolume
942			_2lcc _cBK _arizal _b2015-04-07 23:18:14 _drizal _e2015-04-07 23:18:14
998			_a2408
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