| 000 | 00912nam a2200325Ia 4500 | ||
|---|---|---|---|
| 005 | 20260803094101.0 | ||
| 008 | 251212s2011 xx 000 0 und d | ||
| 245 | 1 |
_aBeyond the familiar : _blong-term growth through customer focus and innovation / _cPatrick Barwise. |
|
| 100 | _aBarwise, Patrick | ||
| 700 | _aMeehan Seán | ||
| 260 |
_aSan Francisco, CA : _bJosey-Bass, _c2011. |
||
| 300 | _ax, 174 p.: | ||
| 300 | _c24 cm. | ||
| 500 | _aIncludes index | ||
| 020 | _a978-0-470-97631-9 | ||
| 650 | _aCustomer service | ||
| 650 | _aSuccess in business | ||
| 050 | _a658.812 B28b | ||
| 943 |
_b0 _c0 _d0 _e1 _f0 _g1 _h0 _i0 _j0 |
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| 944 |
_b1 _c1 _d0 |
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| 953 | _pHED4136 | ||
| 546 | _aEnglish | ||
| 953 | _cCollLib | ||
| 591 | _a0 | ||
| 336 | _aText | ||
| 337 | _aUnmediated | ||
| 338 | _aVolume | ||
| 942 |
_2lcc _cBK _arizal _b2015-04-07 23:18:23 _drizal _e2015-04-07 23:18:23 |
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| 998 | _a4632 | ||
| 999 |
_c4613 _d4613 |
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