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| 008 | 251212s2008 xx 000 0 und d | ||
| 245 | 1 |
_aService management: _boperations, strategy, information technology / _cJames A. Fitzsimmons. |
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| 100 | _aFitzsimmons, James A. | ||
| 260 |
_aNew York : _bMcGraw-Hill, _c2008. |
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| 300 |
_axvii, 537 p.: _bill. |
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| 300 | _c29 cm. | ||
| 500 | _aIncludes index | ||
| 020 | _a978-0-07-337783-4 | ||
| 650 |
_aService industries _xManagement |
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| 050 | _a658 F57s | ||
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| 546 | _aEnglish | ||
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| 336 | _aText | ||
| 337 | _aUnmediated | ||
| 338 | _aVolume | ||
| 942 |
_2lcc _cBK _arizal _b2015-04-07 23:18:35 _drizal _e2015-04-07 23:18:35 |
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| 998 | _a7500 | ||
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