000			01295nam a2200313Ia 4500
005			20260803094140.0
008			251212s2010 xx 000 0 und d
245	1		_aOperations management : _ba case study of a hotel.
700			_aPearce, Mark; Lundmark, Jane; Dent, Louisa; Burns, Pru; McNaughton, Debra
260			_aBendigo, Vic. : _bVideo Education Australasia, _c2010.
300			_a: _b1 videodisc (DVD) (27 min.) : sd., col. ; 4 3/4 in.
020			_aDVD
610	2		_aMercure Hotel (Hobart, Tas.) _xManagement
650			_aOperations management
650			_aHotel management _xCase studies
650			_aMarketing _xManagement
650			_aService industries _xMarketing _xManagement
944			_aDVD
050			_a647.94068 Op25 c2009
943			_b0 _c1 _d1 _e2 _f0 _g0 _h1 _i1 _j1
944			_b2 _c2 _d0
953			_pSP0051; SP0826
546			_aEnglish
953			_cBEDLib; HEDLib
505			_a1. Introduction 2. The basics of operations management 3. Introducing four strategies: facilities, material, quality and technology 4. Applying the four strategies 5. Applying the four strategies (part two) 6. Evaluating operations management 7. Conclusion
591			_a0
942			_2lcc _cav _arizal _b2015-04-07 23:22:44 _drizal _e2015-04-07 23:22:44
998			_a7619
999			_c7596 _d7596