| 000 | 01012nam a2200349Ia 4500 | ||
|---|---|---|---|
| 005 | 20260803094156.0 | ||
| 008 | 251212s2015 xx 000 0 und d | ||
| 245 | 1 |
_aWhen digital becomes human : _bthe transformation of customer relationships / _cSteven Van Belleghem. |
|
| 100 | _aVan Belleghem, Steven | ||
| 260 |
_aPhiladelphia : _bKogan Page, _c2015. |
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| 250 | _a1st ed. | ||
| 300 |
_axii, 195 pages: _billustrations |
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| 300 | _c23 cm. | ||
| 500 | _aIncludes index | ||
| 020 | _a978-0-7494-7323-5 | ||
| 650 | _aCustomer relations | ||
| 650 | _aBusiness communication | ||
| 650 | _aElectronic commerce | ||
| 944 | _aCIR | ||
| 050 | _a658.8343 V26w 2015 | ||
| 943 |
_b0 _c0 _d0 _e1 _f0 _g2 _h0 _i0 _j0 |
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| 944 |
_b1 _c1 _d0 |
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| 953 | _pHED5667 | ||
| 546 | _ain English | ||
| 953 | _cCollege Library | ||
| 591 | _a0 | ||
| 336 | _atext | ||
| 337 | _aunmediated | ||
| 338 | _avolume | ||
| 942 |
_2lcc _cBK _ajpascua _b2016-03-04 12:50:21 _djpascua _e2016-03-08 14:38:05 |
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| 998 | _a8911 | ||
| 999 |
_c8887 _d8887 |
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