Training and development in BPO /

Training and development in BPO / 3G E-Learning. - New York, NY : 3G E-Learning LLC, 2015. - vii, 285 pages: 23 cm 1 DVD : sound, color ; 4 3/4 in

Telephone etiquette -- ITES and back office function -- Soft skills in BPO -- Professional telephone calling technique


in English

9789351154761


Employees--Training of
Business Process Outsourcing (BPO)--Training of

658.3124 T4131 2015