Training and development in BPO / 3G E-Learning.

By: Material type: TextTextPublication details: New York, NY : 3G E-Learning LLC, 2015.Description: vii, 285 pages; 23 cm; Content type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9789351154761
Subject(s): LOC classification:
  • 658.3124 T4131 2015
Contents:
Telephone etiquette -- ITES and back office function -- Soft skills in BPO -- Professional telephone calling technique
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Holdings
Item type Current library Call number Status Barcode
Books Books FEU - Cavite Higher Education HED Library FIL 511.8 C965 2009 (Browse shelf(Opens below)) Available HED0149

in English

Telephone etiquette -- ITES and back office function -- Soft skills in BPO -- Professional telephone calling technique

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