Assessing the predictive value of service fairness on consumer satisfaction in Philippine mobile banking / (Record no. 13253)

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fixed length control field 01586nam a2200313Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260803094253.0
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Personal name Bachelor of Science in Accountancy
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Dates associated with a name 2022
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Corporate name or jurisdiction name as entry element TH0063
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Title Assessing the predictive value of service fairness on consumer satisfaction in Philippine mobile banking /
Statement of responsibility, etc. Sofia Isabel C. Apostol, Darlyn Eunice B. Fabrigar, Jonna Belle S. Polanco, Erica Danna J. Ranot.
240 1# - UNIFORM TITLE
Uniform title Far Eastern University - Cavite
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Place of publication, distribution, etc. English :
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250 ## - EDITION STATEMENT
Edition statement Mobile banking -- Research ; Banks and banking, Mobile
-- Research
300 ## - PHYSICAL DESCRIPTION
Extent This study explores the service fairness dimensions and their predictive value on customer satisfaction in Philippine mobile banking. This study also tries to determine which among the service fairness dimensions has the highest predictive value on customer satisfaction. Quatitative approach appliued in this study. Results show that all service fairness dimensions have a positive significant relationship with customer satisfaction. Furthermore, it was revealed that any increase customer satisfaction =, same goes with informal fairness.:
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Extent 1 pages
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Personal name I, 40 pages
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Personal name 28 cm
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Personal name TH 332.10688 Ap46 2022
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Source of classification or shelving scheme Library of Congress Classification
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Institution code [OBSOLETE] dsolimen
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Edition 2025-04-02 12:26:19
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MyRDA biblio 13407

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