Service marketing management : (Record no. 968)

MARC details
000 -LEADER
fixed length control field 01005nam a2200337Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260803094016.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 251212s2006 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-0-470-09116-6
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number 658.8 K15s
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kasper, Hans
245 1# - TITLE STATEMENT
Title Service marketing management :
Remainder of title a strategic perspective /
Statement of responsibility, etc. Hans Kasper.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. England :
Name of publisher, distributor, etc. John Wiley & Sons Ltd.,
Date of publication, distribution, etc. 2006.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 554 pages
300 ## - PHYSICAL DESCRIPTION
Dimensions 26 cm.
336 ## - CONTENT TYPE
Content type term Text
337 ## - MEDIA TYPE
Media type term Unmediated
338 ## - CARRIER TYPE
Carrier type term Volume
500 ## - GENERAL NOTE
General note Includes bibliographic references and index
546 ## - LANGUAGE NOTE
Language note English
591 ## -
-- 1
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Marketing
-- Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Marketing
-- Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Helsdingen, PIet van, Gabbott, Mark
943 ## - EQUIVALENCE OR CROSS-REFERENCE--COLLECTIVE TITLE [OBSOLETE] [CAN/MARC only]
-- 0
-- 0
Date of treaty signing 0
-- 1
Date of a work 0
Miscellaneous information 4
Medium 0
-- 0
-- 0
944 ## -
-- 1
-- 1
-- 0
953 ## -
-- HED0627
953 ## -
-- CollLib
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Institution code [OBSOLETE] rizal
-- 2015-04-07 23:18:09
-- rizal
Edition 2015-04-07 23:18:09
998 ## - LOCAL CONTROL INFORMATION (RLIN)
MyRDA biblio 983
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     FEU - Cavite Higher Education FEU - Cavite Higher Education HED Library 12/21/2025 658.8 K15s HED0627 06/02/2026 12/21/2025 Books