Operations management in tourism and hospitality industry / Don M. Magpantay, Angelie Marie L. Vizconde and Augusto R. Matias.

By: Contributor(s): Material type: TextTextPublication details: Sta. Cruz, Manila : Edric Publishing House, 2021.Description: 116 pages: illustrations; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9786218179516
Subject(s): LOC classification:
  • 647.94 M2759 2021
Contents:
The Domain of Production and Operations Managament -- Design of Tourism and Hospitality Services -- Specifying Quality for Tourism and Hospitality Services -- TQM and the Tourism and Hospitality Services -- Measuring and Controlling Quality Services in Tourism and Hospitality Services -- Breakthroughs of Tourism and Hospitality Services -- ISO 9000 for Performance Excellence -- Building and Sustaining Quality and Performance Excellence
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Holdings
Item type Current library Call number Status Barcode
Books Books FEU - Cavite Higher Education HED Library FIL 647.94 M2759 2021 (Browse shelf(Opens below)) Available HED6409

Includes bibliographic references

in English

The Domain of Production and Operations Managament -- Design of Tourism and Hospitality Services -- Specifying Quality for Tourism and Hospitality Services -- TQM and the Tourism and Hospitality Services -- Measuring and Controlling Quality Services in Tourism and Hospitality Services -- Breakthroughs of Tourism and Hospitality Services -- ISO 9000 for Performance Excellence -- Building and Sustaining Quality and Performance Excellence

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