Interpersonal skills in organizations / Suzanne C. De Janasz.

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill, 2009.Edition: 3rdDescription: xxii, 441 p. : ill; 28 cmContent type:
  • Text
Media type:
  • Unmediated
Carrier type:
  • Volume
ISBN:
  • 978-007-126337-5
LOC classification:
  • 158.7 D36
Contents:
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
Summary: Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor`s preference and student-audience need
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Holdings
Item type Current library Call number Status Barcode
Books Books FEU - Cavite Higher Education HED Library 158.7 D36 (Browse shelf(Opens below)) Available HED0037

Includes index

English

Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.

Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor`s preference and student-audience need

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