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Customer service for dummies / Karen Leland.

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TextPublication details: Hoboken, NJ : Wiley Pub, 2006.Description: xxii, 380 p; 24 cmContent type:

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	FEU - Cavite Higher Education HED Library	658.812 L53c (Browse shelf(Opens below))	Available	HED0549

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Previous	658.812 B28b Beyond the familiar : long-term growth through customer focus and innovation /	658.812 G59s Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /	658.812 H24t 21st century business customer service : career solutions publishing /	658.812 L53c Customer service for dummies /	658.812 P31p Pre- Commerce : How Companies and Customers Are Transforming Business together /	658.812 T48c Customer service : career success through customer loyalty /	658.817 L57r Retailing Management /	Next

Includes index

English

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